Biography of Tharindu Dassanayake: Founder & CEO of ShoutOUT Labs -Entrepreneur
Biography of Tharindu Dassanayake:
Early Life and Education
Tharindu Dassanayake, a prominent entrepreneur from Sri
Lanka, began his journey in Dhammissara National School, where he studied from
1996 to 2007. Driven by a passion for technology and innovation, he pursued a
Bachelor of Science in Computer Engineering at the University of Peradeniya,
graduating in 2013. This strong academic foundation laid the groundwork for his
future endeavors in the tech industry.
Founding Square Mobile
While still a university student, Tharindu co-founded Square
Mobile in 2011. The company focused on creating value-added service products
for telecom operators. Their first application, Word Puzzle, achieved
remarkable success in Sri Lanka and Nigeria, reaching 500,000 subscribers in
just three years. Square Mobile’s innovation was recognized in GSMA’s country
analysis report in 2013.
Recognitions and Global Exposure
Tharindu’s entrepreneurial journey brought him international
recognition. In 2015, he participated in the International Visitor Leadership
Program (IVLP) in the United States, representing Sri Lanka. The following
year, he was named Young Entrepreneur of the Year, representing Sri Lanka at
the YBI Entrepreneurship Awards in Kampala, Uganda.
Gaining Industry Experience
In 2012, Tharindu interned as a software engineer at WSO2,
where he contributed to the WSO2 App Factory project. This experience honed his
technical expertise and exposed him to collaborative enterprise application
development, further fueling his passion for creating impactful software
solutions.
Establishing ShoutOUT Labs
In December 2016, Tharindu founded ShoutOUT Labs, a leading
SaaS company based in Sri Lanka. The company focuses on customer experience
solutions and serves a diverse clientele across the globe, including brands
like Dilmah, Massy Group, LOLC, the F1 Group, Ooredoo, and Hero Experience. His
vision was to develop tools that enhance customer engagement and loyalty.
ShoutOUT Loyalty
ShoutOUT Labs’ flagship product, ShoutOUT Loyalty, is a
customer data platform designed to reward loyal customers with points and
tiers. It also provides insightful data analytics to help businesses make
informed marketing decisions, revolutionizing how companies build and maintain
customer relationships.
ShoutOUT AI Chatbot
Tharindu’s innovative streak extended to the development of
ShoutOUT AI Chatbot. This tool facilitates customer journeys using natural
language understanding (NLU) and natural language processing (NLP). It can
manage multiple conversations from a single location, offering a seamless
customer interaction experience.
ShoutOUT Engage
Another noteworthy product from ShoutOUT Labs is ShoutOUT
Engage, a content management platform designed to simplify communication and
marketing. By utilizing customizable SMS and email campaigns, businesses can
create personalized, targeted strategies that drive sales and enhance
engagement.
Biography of Tharindu Dassanayake: Founder & CEO of ShoutOUT Labs-Entrepreneur #age#net worth#investor#ShoutOUT Labs story#Tharindu Dassanayake story
Global Recognition for ShoutOUT
Under Tharindu’s leadership, ShoutOUT Labs has achieved
significant milestones. The company is highly rated on Gartner Peer Insight
with a score of 4.9 out of 5. It has also been recognized by The Insight
Partners as one of the top 10 customer communication management platforms.
ShoutOUT Loyalty manages the largest loyalty program in the Caribbean Islands
for the billion-dollar Massy Group.
Personal Leadership Philosophy
Tharindu’s leadership style emphasizes innovation and
customer-centric solutions. He leads a dynamic team of engineers and marketers
to create products that address real-world problems and deliver measurable
value to clients worldwide.
Brief Tenure at Leadzin.io
In 2023, Tharindu expanded his professional repertoire by
joining Leadzin.io as Chief Product Officer. In this role, he focused on
product strategy and innovation in customer experience and lead generation,
further showcasing his versatility and expertise in the tech domain.
Passion for Customer-Centric Innovation
Throughout his career, Tharindu has remained committed to
building products that enhance customer experiences. His expertise spans
loyalty marketing, chatbot development, startup marketing, and lean startup
methodologies, making him a visionary leader in the SaaS industry.
Ongoing Impact and Vision
Tharindu’s journey exemplifies the power of determination,
innovation, and global perspective. Through his ventures, he continues to
transform the customer experience landscape while representing Sri Lanka’s
entrepreneurial spirit on the global stage.
Timeline for story
1996-2007: Attends Dhammissara National School.
2011: Co-founds Square Mobile while at university.
2012: Interns at WSO2 as a software engineer.
2013: Graduates with a BSc in Computer Engineering from the
University of Peradeniya.
2013: Square Mobile's Word Puzzle app recognized in GSMA
report.
2015: Represents Sri Lanka in the IVLP in the United States.
2016: Named Young Entrepreneur of the Year at YBI Awards in
Uganda.
December 2016: Founds ShoutOUT Labs.
2023: Joins Leadzin.io as Chief Product Officer.