Biography of Ruwanari Jayawardane: Founder of Your Smart Cart -Entrepreneur
Biography of Ruwanari Jayawardane:
The Beginning of a Vision
Ruwanari Jayawardane's journey began with a simple yet
powerful vision: to make online shopping for electronics easier, faster, and
more enjoyable. Growing up in Sri Lanka, she developed an early passion for
technology and an understanding of how it could simplify people’s lives. Driven
by the desire to create a platform that could bring the latest tech right to
the fingertips of consumers, Ruwanari set out to transform the e-commerce space
in her country. This vision would later become Your Smart Cart, a one-stop shop
for all things electronics.
From University to Business
Ruwanari’s academic background played a pivotal role in
shaping her entrepreneurial journey. She pursued a Bachelor's degree in
Business/Commerce at the University of Kelaniya, Sri Lanka, where she honed her
skills in business strategy, management, and e-commerce. During these formative
years, she also studied e-commerce optimization, gaining valuable insights into
the growing field. It was during this time that she realized the potential of
combining her business knowledge with her love for technology to create
something impactful.
The Spark for Entrepreneurship
After completing her studies, Ruwanari explored various
career opportunities but found herself gravitating toward the world of
e-commerce. Her time as a customer service manager at Clothy, an online fashion
platform, exposed her to the inner workings of an online business. This role
allowed her to understand consumer behavior, customer service, and the
logistics behind e-commerce operations. It was here that she learned the
importance of user experience, which would later influence how she built her
own platform, Your Smart Cart.
Biography of Ruwanari Jayawardane: Founder of Your Smart Cart -Entrepreneur/online tech shopping experience/startup/age/net worth/sri lanka/
Gaining Industry Experience
Before taking the leap into entrepreneurship, Ruwanari
worked as a Shopping Center Manager at Wool, where she further developed her
management and organizational skills. Her role involved overseeing daily
operations, managing sellers, and ensuring customer satisfaction. She quickly
realized that her true calling was not just managing a business, but creating
her own. With each job, she learned valuable lessons about the complexities of
e-commerce and customer relationships, all of which would lay the foundation
for Your Smart Cart.
The Birth of Your Smart Cart
In December 2021, Ruwanari took a bold step and founded Your
Smart Cart with a mission to make tech shopping fun, easy, and affordable. She
wanted to offer consumers a seamless online shopping experience, with a wide
selection of the latest electronics at competitive prices. From smartphones and
laptops to gaming consoles and smart home devices, Your Smart Cart quickly
became a trusted name in Sri Lanka’s e-commerce space. Ruwanari's commitment to
delivering top-quality products and exceptional customer service made her
business stand out in a competitive market.
Challenges and Triumphs
Starting a business was not without its challenges,
especially in the fast-paced world of e-commerce. Ruwanari faced numerous
obstacles, from establishing relationships with suppliers to managing logistics
and ensuring timely deliveries. However, she remained resilient, tackling each
hurdle with determination and a customer-first mindset. Her ability to adapt
quickly to the ever-changing tech landscape allowed her to grow Your Smart Cart
into a leading e-commerce platform in Sri Lanka.
The Power of Innovation
One of Ruwanari's key differentiators was her focus on
innovation. Recognizing the importance of technology in shaping the future of
retail, she incorporated AI-powered recommendations into the platform to
enhance the shopping experience. This feature made it easier for customers to
discover new gadgets and products that matched their preferences. Ruwanari’s
forward-thinking approach and use of cutting-edge technology helped elevate
Your Smart Cart and set it apart from other e-commerce websites in the region.
Building Customer Trust
For Ruwanari, building a loyal customer base was crucial to
the success of her business. She focused on providing excellent customer
service, ensuring that each customer had a smooth and enjoyable shopping
experience. Whether it was fast shipping, easy returns, or helpful customer
support, Ruwanari made it clear that her customers’ satisfaction was her top
priority. By consistently delivering on her promises, she earned the trust and
loyalty of her growing community of shoppers.
A Commitment to Accessibility and Affordability
One of Ruwanari's main goals with Your Smart Cart was to
make high-quality electronics accessible to everyone, regardless of their
budget. She made sure to offer the best deals, daily discounts, and exclusive
offers so that customers could get top-notch products without breaking the
bank. This dedication to affordability, coupled with a focus on quality,
allowed Your Smart Cart to thrive and attract a diverse range of customers,
from tech enthusiasts to first-time buyers.
Looking to the Future
As Your Smart Cart continues to grow, Ruwanari is excited
about the future and the potential to expand beyond Sri Lanka. She remains
committed to providing customers with the best tech shopping experience
possible, always keeping an eye on the latest trends and innovations in the
tech industry. With her passion, hard work, and unwavering focus on customer
satisfaction, Ruwanari Jayawardane is well on her way to making Your Smart Cart
a household name in e-commerce, not just in Sri Lanka, but beyond.
Timeline for story
University of Kelaniya: Ruwanari pursued a Bachelor's degree
in Business/Commerce, focusing on business strategy and e-commerce.
Post-Graduation: Gained experience as a customer service
manager at Clothy and Shopping Center Manager at Wool.
December 2021: Founded Your Smart Cart to provide a seamless
online tech shopping experience.
2021-Present: Focused on innovation and customer trust,
growing Your Smart Cart into a leading e-commerce platform.
Future: Plans for expansion beyond Sri Lanka, continuing to
provide accessible and affordable tech shopping.