Biography of Pranav Bajaj: Founder & CEO of Medulance- Entrepreneur
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Biography of Pranav Bajaj:
Pranav Bajaj’s journey into the healthcare industry began
with a personal story that struck a chord with him. After working in business
development at Zomato, Pranav’s life took a turn when his close friend, Ravjot
Singh Arora, shared the tragic experience of not being able to find an
ambulance quickly when his grandfather needed one. This incident sparked a deep
sense of responsibility in Pranav, motivating him to solve the problem of
delayed ambulance services.
The Birth of Medulance
Pranav and Ravjot were inspired by the rise of ride-hailing
services like Uber, which provided a simple, quick, and efficient way to get a
ride at any time. They envisioned creating a similar service for ambulances,
making it easier for people to access emergency medical care. With that idea in
mind, they founded Medulance in 2017, aiming to provide a tech-driven platform
for fast and reliable ambulance bookings across India.
A Vision to Revolutionize Ambulance Services
The vision behind Medulance was clear: to create an
on-demand service for ambulances that could be as accessible and reliable as
hailing a ride through Uber. They aimed to solve the problem of ambulance
accessibility by using GPS technology, ensuring people could book ambulances
easily through their platform when an emergency arose. Medulance would operate
a fleet of ambulances that would be available for quick response, even in
remote areas.
The Initial Struggles
Starting a healthcare venture without a medical background
came with its own set of challenges. Neither Pranav nor Ravjot had prior
experience in the medical field, and they faced difficulties navigating the
complexities of ambulance services. The market was also largely unregulated,
with no clear standards for service. Despite these obstacles, they remained
committed to the mission, investing their personal savings to buy their first
ambulance.
The Early Days of Medulance
In its early days, Medulance faced skepticism from both the
medical community and the general public. Ambulance services in India were
often seen as a social service rather than a business, and convincing people to
trust a startup with their emergency medical needs was no easy task. But Pranav
and Ravjot were determined, working tirelessly to make Medulance a reliable and
trusted name in emergency healthcare.
The Learning from Zomato
Pranav’s time at Zomato played a significant role in shaping
his approach to business. He learned valuable lessons in customer-centricity,
the importance of a strong company culture, and the need to lead by example.
Zomato’s founders were known for their hands-on approach, and Pranav adopted
similar leadership principles at Medulance, fostering a vibrant and motivated
team to push the company forward.
Medulance's First Milestone
Despite the hurdles, Medulance soon began to gain traction.
Their first major investment was around Rs. 20 lakh, which they used to
purchase their initial fleet of ambulances. They focused on creating a seamless
experience for users, enabling them to book an ambulance using the Medulance
platform with just a few taps on their smartphones. This innovation began to
win over users who needed urgent medical transportation.
Expanding into the B2B Market
Initially, Medulance focused on the business-to-consumer
(B2C) market, providing ambulance services directly to individuals. However, as
the company grew, Pranav and Ravjot realized the potential in expanding into
the business-to-business (B2B) space. They began offering ambulance services to
hospitals, corporations, and large enterprises, which helped them scale
quickly. Medulance’s services were now available to a much larger audience.
Building Government Partnerships
A significant breakthrough for Medulance came when they
secured a partnership with the Delhi government. The company started managing
ambulance services for the government’s 102 Helpline, reducing response times
for emergencies. This collaboration helped Medulance prove its reliability on a
larger scale and allowed them to expand their operations. Medulance’s services
became more widely recognized, and their fleet grew to include more than 400
ambulances in Delhi alone.
Biography of Pranav Bajaj: Founder & CEO of Medulance- Entrepreneur/ambulance services using GPS technology/age/net worth/investor/startup/Medulance
A Fleet on the Move
By 2024, Medulance had transformed into a large-scale
operation, managing a fleet of over 10,000 ambulances across India. The company
had expanded its reach to more than 600 cities, providing emergency medical
services to people in urban and rural areas alike. Medulance had become a vital
part of India’s healthcare ecosystem, responding to millions of emergencies and
saving countless lives.Serving Millions
Medulance’s impact on the healthcare sector became
undeniable. To date, the company has served over 25 million people and managed
around 200,000 COVID-19 cases, transporting patients to hospitals and saving
lives during the pandemic. Their efficient service has garnered praise from
users and healthcare professionals alike, making them a trusted name in
emergency medical care across India.
The Shark Tank Opportunity
In 2024, Medulance took its journey to new heights when it
appeared on the popular business reality show Shark Tank India. The company
asked for Rs. 2 crores in exchange for a 1% equity stake, valuing the business
at Rs. 200 crore. The pitch was successful, and Medulance secured investment
from prominent investors Namita Thapar, Aman Gupta, and Peyush Bansal, who each
saw immense potential in the company’s vision.
Medulance's Growth Post-Investment
After securing funding from Shark Tank, Medulance
accelerated its growth. The investment enabled the company to expand its fleet,
improve its technology platform, and reach more cities. The partnership with
the Sharks also helped Medulance strengthen its brand and gain visibility in
the competitive healthcare sector. The company’s turnover grew to Rs. 60 crore,
and its valuation reached Rs. 200 crore.
Innovating with Technology
One of the key reasons behind Medulance’s success is its use
of technology. The platform’s GPS-based ambulance booking system allows users
to track the nearest available ambulance in real-time, ensuring that medical
help is never too far away. The integration of technology has helped Medulance
streamline its operations, reduce response times, and provide a more efficient
service to its customers.
Overcoming the Stigma of Ambulance Services
Before Medulance, many people viewed ambulance services as a
last resort, something to be used only in extreme emergencies. However,
Medulance’s mission was to change that perception. By making ambulance services
more accessible and reliable, they encouraged people to treat medical
emergencies with the urgency they deserved. Through continuous efforts and
education, Medulance has made it easier for people to book ambulances without
hesitation.
Looking Toward the Future
Looking ahead, Pranav and Ravjot are committed to further
improving Medulance’s services. They plan to expand their operations across
more cities, provide a wider range of emergency medical services, and continue
enhancing the user experience with new technology. Medulance aims to become the
leading provider of on-demand ambulance services in India, saving more lives
and improving the country’s emergency healthcare system.
Through determination, innovation, and the right
partnerships, Medulance has become a true success story. Pranav Bajaj and
Ravjot Singh Arora’s vision to create a fast, efficient, and accessible
ambulance service has transformed the way India handles medical emergencies,
proving that technology and compassion can go hand in hand to save lives.
A timeline based on the journey of Medulance and Pranav
Bajaj:
2017 – Pranav Bajaj and Ravjot Singh Arora founded Medulance
to provide on-demand ambulance services using GPS technology.
2017-2018 – Purchased their first fleet of ambulances and
started offering services to individuals (B2C).
2018 – Secured initial investment of Rs. 20 lakh to expand
the fleet and enhance the user experience.
2019 – Expanded into the B2B market, offering services to
hospitals and large enterprises.
2020 – Secured a government partnership with the Delhi
government to manage the 102 Helpline, improving response times.
2020-2021 – Played a critical role in managing over 200,000
COVID-19 cases, transporting patients to hospitals across India.
2024 – Medulance grew to manage 10,000+ ambulances across
600 cities, serving over 25 million people.
2024 – Appeared on Shark Tank India, securing Rs. 2 crore
investment from Namita Thapar, Aman Gupta, and Peyush Bansal.
2024 – Post-investment, Medulance’s turnover grew to Rs. 60
crore and its valuation reached Rs. 200 crore.
2025 and Beyond – Plans to expand to more cities, offer
wider emergency services, and further innovate with technology to improve
healthcare delivery.
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