Biography of Reshma Singh: Founder of Sri Mitra India- Entrepreneur
Journey of Reshma Singh:
Early Beginnings and Academic Foundations
Reshma Singh's story begins with her education, which laid
the groundwork for her successful career. She attended Welingkar Institute of
Management from 2015 to 2017, where she earned her Master of Business
Administration (MBA) in Marketing with an impressive grade of A. Prior to that,
she pursued a Bachelor of Business Administration (BBA) in General Studies at
Gurur Gobind Singh Indraprastha University, completing her degree from 2011 to
2014. Her academic journey started at St. Karens Secondary School, where she
completed her 12th board in commerce between 2009 and 2011. During her school
years, Reshma distinguished herself as a school captain and excelled in debate
competitions, even receiving a distinction certificate for her high scores in
Business Studies.
First Professional Steps: Building a Foundation
After completing her education, Reshma embarked on her
professional journey. Her career began at ICICI Bank, where she worked as a
Product Manager from July 2018 to May 2020. This role marked the beginning of
her deep involvement in product management and business transformation. Before
becoming a Product Manager, she served as a Deputy Manager in the Wealth
Department from June 2017 to June 2018. In these roles, Reshma gained valuable
experience in managing client relationships and understanding the intricacies
of financial products and services.
Gaining Expertise in Product Management
Following her time at ICICI Bank, Reshma took on a new
challenge at Axis Bank. From June 2020 to August 2021, she worked as a Product
Manager in the WSB Group, focusing on Digital Channel and Collections,
including FASTag. This role allowed her to refine her skills in business
transformation and digital solutions, further establishing her expertise in
managing and optimizing digital products and services within the banking sector.
Current Role: Leading Digital Transformation
In August 2021, Reshma joined Infosys as a Functional
Product Manager. In this position, she plays a crucial role in leading remote
digital transformation projects for banking and finance clients. Her
responsibilities involve improving processes through Agile Workflow, Scrum,
Content Extraction, Conversational AI, and Analytics. She manages various
aspects of the project lifecycle, including Current State Mapping, Data/Trend
Analysis, and Opportunity Identification. Her role also encompasses Business
and Project Management, utilizing tools like Product Lifecycle Management,
Dynamic Analytics, and Automation to drive digital transformation and enhance
client profitability.
Expertise in Product and Project Management
Reshma's daily tasks at Infosys include collaborating with
IT teams, presenting requirements in Business Requirement Documents (BRDs),
testing scenarios, and overseeing the product’s launch into production. Her
ability to manage the entire product lifecycle from inception to implementation
highlights her strategic and organized approach to product management. Her work
involves not just identifying gaps in systems but also devising and executing
solutions that drive significant improvements and revenue growth.
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Entrepreneurial Ventures and Leadership
In addition to her corporate achievements, Reshma Singh is
an accomplished entrepreneur. She is the founder of Sri Mitra India, a venture
that reflects her innovative spirit and commitment to fostering new business
ideas. Sri Mitra India focuses on creating and building businesses from
scratch, and Reshma’s leadership has been instrumental in its growth and
success.
Supporting Women Entrepreneurs
Reshma’s dedication to empowering others is evident through
her involvement with QWEEN, an online platform she helped establish to support
women in their career development. This initiative, launched in early 2015,
aims to provide women with opportunities to upskill, network, and find suitable
career paths. In 2022, QWEEN, in collaboration with MetKonnect and Touchwood
Incubation and Innovation Platform for Startups (TIIPS), hosted the "Women
Entrepreneurship Conclave and Awards" to celebrate and inspire women
entrepreneurs.
Recognition and Influence
The success of Sri Mitra India and her other ventures has earned
Reshma recognition in the business community. Her work has not only contributed
to her own growth but also made a significant impact on those she supports
through her initiatives. Her ability to blend her corporate expertise with her
entrepreneurial endeavors showcases her versatility and influence.
Commitment to Professional Growth
Throughout her career, Reshma has demonstrated a strong
commitment to continuous learning and professional development. Her roles in
various prestigious organizations have equipped her with a deep understanding
of product management, business transformation, and digital solutions. This
expertise is complemented by her practical experience in managing complex projects
and delivering results.
A Passion for Innovation
Reshma Singh’s career is defined by her passion for
innovation and her drive to bridge gaps in systems with effective solutions.
Her approach involves a thorough understanding of ecosystems, end-to-end
planning, and a focus on delivering tangible results. Her strategic mindset and
problem-solving skills have been pivotal in her success across different roles
and industries.
Balancing Work and Personal Interests
In addition to her professional achievements, Reshma is also
known for her dedication to fitness. She balances her demanding career with a
personal commitment to maintaining a healthy lifestyle, reflecting her holistic
approach to well-being and success.
Looking Forward: Future Aspirations
As Reshma continues to advance in her career, her future
aspirations include further expanding her impact in the fields of product
management and business transformation. Her ongoing projects and
entrepreneurial ventures are likely to contribute significantly to her growth
and the success of those she collaborates with.
Conclusion: A Remarkable Journey
Reshma Singh’s journey from a dedicated student to a leading
product manager and entrepreneur is a testament to her hard work, innovation,
and leadership. Her career reflects a remarkable blend of expertise in product
management, a passion for empowering others, and a commitment to continuous
improvement. As she moves forward, her story will undoubtedly continue to inspire
and influence those around her.
Timeline for
2009-2011 - Reshma completes 12th grade at St. Karens
Secondary School.
2011-2014 - Pursues BBA at Gurur Gobind Singh Indraprastha
University.
Early 2015 - Co-founds QWEEN, supporting women
entrepreneurs.
2015-2017 - Earns MBA in Marketing from Welingkar Institute
of Management.
June 2017 - June 2018 - Serves as Deputy Manager at ICICI
Bank.
July 2018 - May 2020 - Works as Product Manager at ICICI
Bank.
June 2020 - August 2021 - Product Manager at Axis Bank in
Digital Channel and Collections.
August 2021 - Present - Functional Product Manager at
Infosys leading digital transformation projects.
2022 - QWEEN hosts "Women Entrepreneurship Conclave and
Awards."
2024 - Continues as founder of Sri Mitra India and balances
professional and personal interests.