Biography of Manoranjan Ingudam: Founder of AppEQ.ai- Entrepreneur
Biography of Manoranjan Ingudam:
Manoranjan Ingudam's Early Years
Manoranjan Ingudam's journey into the tech world began at
Delhi Public School, Mathura Road, where he developed a strong foundation in
academics and extracurricular activities, particularly through his involvement
in the football and cricket teams. His passion for technology led him to pursue
a Bachelor of Engineering in Computer Science at RV College of Engineering, where
he further honed his skills and prepared for a career in the tech industry.
The Foundation of AppEQ.ai
In May 2022, Manoranjan co-founded AppEQ.ai, a company
focused on delivering real-time in-app customer insights. The platform
integrates seamlessly with existing operational applications, such as CRM and
helpdesk systems, to drive revenue retention and expansion. AppEQ.ai aims to
provide businesses with critical insights at the moment they are needed,
enhancing customer engagement and support.
Building Customer Success: The Whatfix Experience
Before founding AppEQ.ai, Manoranjan spent nearly six years
at Whatfix, where he served as the Vice President of Customer Success. This
role deepened his understanding of the importance of customer-led growth, reinforcing
his belief that focusing on customer needs and satisfaction can lead to
substantial business growth. During his tenure, he helped foster a culture of
success, leading to impressive metrics, such as a 40% increase in revenue
without additional acquisition costs.
Entrepreneurial Ventures: VBOOKY.COM and Fyno Software
Solutions
From 2014 to 2016, Manoranjan co-founded two companies:
VBOOKY.COM and Fyno Software Solutions. VBOOKY.COM served as an online
marketplace tailored to the beauty and wellness industry in India, while Fyno
focused on creating a SaaS platform called VCloudsites to support local salons
and spas in enhancing their online and offline presence. These experiences
allowed Manoranjan to wear multiple hats, from product development to sales and
marketing, and helped him gain valuable insights into the startup ecosystem.
Biography of Manoranjan Ingudam: Founder of AppEQ.ai- Entrepreneur/Age/Net worth/customer insights for businesses/AppEQ.ai story/wife/investor
Tech Development at Huawei
Before diving into entrepreneurship, Manoranjan worked at
Huawei Technologies for over five years as a Project Manager in Product
Development. Here, he managed the creation of new products and learned the
intricacies of balancing technical specifications with market demands. This
experience equipped him with the skills to lead teams and manage projects
effectively, which would later benefit his own ventures.
The Realization of Customer Value
A pivotal moment in Manoranjan's career came when he fully
embraced the idea that "10 loyal and recurring customers are worth more
than 100 one-time customers." This realization occurred during his time at
Whatfix, where he witnessed firsthand how a dedicated focus on customer success
could transform business outcomes. He implemented strategies that resulted in
significant growth, proving the value of nurturing customer relationships.
Innovating with AppEQ.ai
At AppEQ.ai, Manoranjan leverages his extensive experience
to drive innovation in the B2B SaaS space. The platform's core mission is to
facilitate collaboration among siloed teams within organizations, ensuring that
everyone has quick access to essential account data and insights. This
streamlined approach helps businesses identify opportunities for growth and
enhances overall efficiency.
Focus on Account Growth
Manoranjan emphasizes the importance of building a culture
centered around account growth. By providing teams with actionable insights and
data, he believes organizations can better understand their customers and seize
opportunities as they arise. This focus on data-driven decision-making is a key
aspect of AppEQ.ai's offerings, enabling clients to thrive in competitive
markets.
Funding and Future Aspirations
In June 2023, AppEQ.ai successfully completed a seed funding
round, reflecting investor confidence in the platform's potential. As the
company continues to evolve, Manoranjan aims to expand its reach and enhance
its features, solidifying AppEQ.ai's position in the market and further
promoting customer-led growth strategies.
A Journey of Learning and Growth
Through his diverse experiences across various roles and
industries, Manoranjan Ingudam has cultivated a deep understanding of
technology, customer needs, and business strategy. His journey from an
engineering student to a successful entrepreneur showcases his passion for
innovation and commitment to empowering businesses to achieve sustainable
growth.
Timeline of Manoranjan Ingudam's Journey
Early Years - Attends Delhi Public School, Mathura Road,
excelling in academics and sports.
2009 - Graduates with a Bachelor of Engineering in Computer
Science from RV College of Engineering.
2014-2016 - Co-founds VBOOKY.COM and Fyno Software
Solutions, gaining startup experience.
2014-2019 - Works at Huawei Technologies as Project Manager in
Product Development.
2016-2022 - Serves as Vice President of Customer Success at
Whatfix, driving significant revenue growth.
May 2022 - Co-founds AppEQ.ai, focusing on real-time
customer insights for businesses.
2023 - Successfully completes a seed funding round for
AppEQ.ai, aiming for market expansion.
