Biography of Manish Khera: Founder & CEO of Happy Loans & Ex-CEO of Airtel Payments Bank
The Journey of Manish Khera:
Early Career and Foundational Experience
Manish Khera's journey in the financial sector began in the
early 1990s at ICICI Bank, where he worked from 1993 to 2005. His tenure at
ICICI Bank was marked by significant contributions to corporate and structured
lending, transaction banking, and banking technology. His experience at ICICI
laid a strong foundation for his future ventures, shaping his understanding of
financial systems and innovations.
Vision for Financial Inclusion
During his time at ICICI Bank, Khera recognized the
challenges faced by underbanked populations in India. In 2004, he established
the Alternate Channels Group (ACG) within the bank. The group's mission was to
explore unconventional methods to provide banking services to underserved
segments of the population. This initiative aimed to create accessible banking
solutions for those lacking traditional banking infrastructure.
Innovating with FINO Paytech
In 2006, Manish Khera founded FINO Paytech, later known as
FINO Payments Bank. His vision was to leverage biometric technology and a
paperless approach to reach the unbanked and underbanked. Under his leadership,
FINO Paytech grew rapidly, servicing over 70 million customers through more
than 50,000 Business Correspondent points. This achievement marked a
significant milestone in the microfinance sector.
Expanding Horizons with YTS
Following the success of FINO Paytech, Khera invested in
Yatra Tatra Sarvatra (YTS) in 2014. YTS focused on mobile banking solutions
that enabled migrant workers to transfer money and conduct banking transactions
using low-cost phones. This venture demonstrated Khera's commitment to
addressing the financial needs of individuals without access to conventional
banking services.
Transition to Airtel Payments Bank
In 2015, Khera transitioned to a new role as CEO of Airtel
Money Services Limited, which later became Airtel Payments Bank. This position
allowed him to further his mission of financial inclusion by leveraging
Airtel's extensive network to offer banking services. His leadership helped
expand the reach of digital financial services in India.
Biography of Manish Khera: Founder & CEO of Happy Loans-Indian Entrepreneur/ & Ex-CEO of Airtel Payments Bank/Success story of Manish Khera/Age/Worth
Recognition as a Young Global Leader
Manish Khera's contributions to financial inclusion and
innovation did not go unnoticed. In 2011, he was honored as a Young Global
Leader by the World Economic Forum. This recognition highlighted his impact on
the financial sector and his role as a pioneer in promoting inclusive banking
solutions.
Academic Background and Early Achievements
Khera's educational background played a crucial role in his
career. He holds an engineering degree from Delhi College of Engineering, an
MBA in Finance from the University of Delhi, and an M.Phil. in Environment and Development
from the University of Cambridge. These qualifications provided him with a
diverse skill set, combining technical expertise with business acumen.
Founding Happy Loans
In 2016, Khera launched Happy Loans, a fintech startup aimed
at providing small, short-term loans to micro-enterprises in India. The
company’s innovative approach included a paperless loan application process and
quick disbursement, addressing the credit needs of small businesses that often
struggle with traditional banking systems.
Leveraging Data for Financial Solutions
Happy Loans utilizes advanced technology and data analytics
to offer personalized financial solutions. By partnering with various
technology aggregators and leveraging data from merchant operations, Happy
Loans provides customized credit solutions. This approach helps keep
non-performing assets (NPAs) low and ensures fair pricing for borrowers.
Overcoming Barriers to Credit Access
Happy Loans addresses several barriers faced by
micro-enterprises, including accessibility, convenience, and terms of credit.
The company’s digital platform simplifies the borrowing process, offers
flexible repayment options, and provides competitive interest rates. This
approach contrasts sharply with the rigid and often expensive terms offered by
traditional moneylenders.
Growing the Reach of Happy Loans
Since its inception, Happy Loans has made significant
strides in expanding its reach. The company has disbursed over 14,000 loans to
more than 7,000 micro-enterprises. It aims to disburse 150,000 loans to 100,000
businesses by the end of the fiscal year, demonstrating its commitment to
supporting small enterprises across India.
Collaborations and Partnerships
Happy Loans collaborates with various partners, including
merchant acquirers and POS vendors, to facilitate loan disbursement. These
partnerships help the company reach a broader customer base and streamline the
lending process. By working with established networks, Happy Loans ensures that
its services are accessible to a wide range of micro-enterprises.
Addressing Financial Needs of MSMEs
Happy Loans focuses on providing financial services tailored
to the needs of micro, small, and medium enterprises (MSMEs). The company
offers working capital loans to manage day-to-day operations and business
expansion loans to support growth. This comprehensive approach helps MSMEs
overcome financial challenges and achieve their goals.
Impact of Demonetization
Happy Loans was launched just before India’s demonetization
in October 2016. Despite the challenging economic environment, the company
capitalized on the growing digital payments landscape. By developing an
AI-driven algorithm for credit assessment, Happy Loans positioned itself as a
leader in digital lending.
Innovating Loan Products
Happy Loans offers a range of loan products, including
weekend loans, 30-day loans, and single-day loans. This variety allows
businesses to choose credit solutions that best fit their needs. The company’s
flexible product offerings address the specific requirements of
micro-enterprises, providing them with tailored financial support.
Building a Robust Lending Platform
The success of Happy Loans is attributed to its robust
digital platform and innovative approach. The company’s application process is
user-friendly and efficient, allowing customers to apply for loans with minimal
paperwork. This streamlined process enhances the overall borrowing experience
for small business owners.
Funding and Financial Model
Happy Loans has secured debt funding of up to Rs 42 crore
from various sources, including lenders, friends, and family. This funding
supports the company’s operations and growth initiatives. The business model
focuses on leveraging technology to offer accessible and affordable credit solutions
to micro-enterprises.
Achieving Business Objectives
The company’s strategy includes expanding its network of
partners and increasing its customer base. By the end of the next fiscal year,
Happy Loans aims to reach 100,000 micro-enterprises. This ambitious goal
reflects the company’s commitment to scaling its operations and making a
significant impact in the financial inclusion space.
Recognition and Awards
Manish Khera’s efforts in financial inclusion and innovation
have earned him several accolades. He was recognized by E&Y as the
"Entrepreneur of the Year 2011" and received the Forbes India
Leadership award for "Outstanding Start-Up" in 2012. These honors
reflect his contributions to transforming the financial landscape.
The Vision for Future Growth
Khera’s vision for Happy Loans involves continuing to
innovate and expand its services. The company’s focus on digital lending and
customer-centric solutions positions it well for future growth. By addressing
the financial needs of micro-enterprises, Happy Loans aims to contribute to
India’s broader economic development goals.
Empowering Small Businesses
Happy Loans plays a crucial role in empowering small
businesses by providing them with access to quick and affordable credit. The
company’s approach helps businesses manage cash flow, invest in growth, and
overcome financial challenges. This support is vital for the success and
sustainability of micro-enterprises.
Bridging the Credit Gap
Through its innovative lending platform, Happy Loans is
bridging the credit gap for micro-enterprises in India. By offering paperless
and accessible financial solutions, the company is making a significant impact
on financial inclusion. This effort aligns with Khera’s broader mission of
improving access to banking services for underserved populations.
Shaping the Future of Fintech
Manish Khera’s work with Happy Loans and previous ventures
has positioned him as a thought leader in the fintech sector. His focus on
leveraging technology to enhance financial services has shaped the future of
digital lending in India. Khera’s contributions continue to drive innovation
and inclusivity in the financial sector.
Manish Khera: Timeline
1993-2005: Worked at ICICI Bank, contributing to corporate
lending and banking technology.
2004: Established the Alternate Channels Group (ACG) for
underserved banking.
2006: Founded FINO Paytech, serving 70 million customers
with biometric technology.
2014: Invested in Yatra Tatra Sarvatra (YTS) for mobile
banking solutions.
2015: Became CEO of Airtel Payments Bank, expanding
financial inclusion.
2011: Recognized as a Young Global Leader by the World
Economic Forum.
2016: Launched Happy Loans for small, short-term loans to micro-enterprises.
2016: Launched Happy Loans just before India's
demonetization.
2017-2024: Disbursed over 14,000 loans, aiming for 150,000
by fiscal year-end.
2024: Continues to drive innovation and growth at Happy
Loans.