Biography of Harsimarbir (Harsh) Singh: Co-founder of Pristyn Care, DeliverOye, Whoopiee Tech, Urban Company
Biography of Harsh Singh:
Early Career and Entrepreneurial Beginnings
Harsh Singh, a dynamic entrepreneur, embarked on his journey
in the business world with a series of ventures that laid the foundation for
his future success. His first foray into entrepreneurship involved launching an
electricity theft detection business in 2010, followed by a restaurant-focused
app modeled after Groupon. Despite the challenges and the lack of significant
scale in these initial ventures, Harsh's experiences were instrumental in
shaping his entrepreneurial spirit. By 2015, he co-founded DeliverOye, a quick
commerce hyperlocal delivery service. Although none of these ventures achieved
substantial scale, they provided Harsh with valuable lessons and a wealth of
experience.
Early Consulting and Technological Research
Early in his career, Harsh contributed to several projects
as a student consultant, including work with the Indian Institute of
Technology, Delhi, and Duke University. His involvement in these projects
ranged from technology solutions for water resource management to evaluating
investments in greener transportation technologies. These experiences laid a
strong foundation for his future endeavors in the business and technology
sectors.
Enhancing Power Sector Efficiency at Hyden Power
From August 2010 to June 2012, Harsh was involved with Hyden
Power Private Ltd., where he co-founded the company to use data analytics and
business intelligence for electricity theft detection and demand-side
management. This role underscored his expertise in applying technology to solve
complex issues in the power sector.
Strategic Insights at US Brands
Harsh's entrepreneurial journey also includes a stint with
US Brands, where he co-founded the company in April 2012. Here, he focused on
developing a location-based algorithm to predict potential revenue for a major
international quick-service restaurant chain. This venture highlighted his
ability to leverage data analytics for strategic business decisions.
Developing Discount Platforms with Whoopiee Technologies
Prior to DeliverOye, Harsh co-founded Whoopiee Technologies
Private Ltd., a company known for its location-based app offering promotions
and discounts at various businesses. From October 2012 to April 2015, he played
a crucial role in developing the app, which was utilized by a significant
number of users across numerous restaurants, salons, and gyms, establishing
valuable partnerships with both national and international brands.
Launching On-Demand Delivery with DeliverOye
In addition to his achievements at Urban Company, Harsh
co-founded DeliverOye, an on-demand delivery service, in May 2015. Although his
time with DeliverOye was relatively brief, his efforts were focused on
connecting customers with local merchants for quick delivery of food,
groceries, and medicines, aiming to enhance convenience and efficiency.
Transition to Urban Company
After several years of struggling with his previous
ventures, Harsh decided to join Urban Company during its early stages. His
tenure at Urban Company, where he took on the role of Business Head, was a
period of significant learning and growth. Harsh’s involvement with the company
from its pre-revenue days allowed him to witness firsthand the qualities that lead
to success. His time at Urban Company was pivotal, as it reaffirmed his belief
in his entrepreneurial capabilities and prepared him for his next venture. He
reflected on the clarity that success brings, contrasting it with the noise of
failure, and was motivated to apply his learnings to a new startup.
Innovating Fintech at MobiKwik
Before his role at Pristyn Care, Harsh served as the Head of
Strategy for Fintech Products at MobiKwik from November 2017 to June 2018. In
this capacity, he led the development and execution of groundbreaking fintech
projects. These included a billion-dollar GMV payment gateway project, a fully
automated mobile lending system, and significant advancements in fraud
detection and EMI card digitization, impacting millions of customers.
Founding Pristyn Care
With renewed enthusiasm, Harsh co-founded Pristyn Care, a
healthcare platform, alongside friends Vaibhav Kapoor and Garima Sawhney.
Initially, the idea was to set up a clinic where Harsh would focus on patient
acquisition while Vaibhav and Garima would handle surgeries. Over time, the
vision for Pristyn Care expanded significantly. Harsh’s motivation to improve
healthcare services was deeply personal; he had witnessed his mother’s struggles
during surgery, which highlighted the complexities and pain points of the
healthcare experience. This personal connection to the problem fueled his drive
to build a platform that could standardize and improve healthcare for all
Indians.
Biography of Harsh Singh:Co-founder of Pristyn Care & Former Urban Company/ Whoopiee Technologies/DeliverOye/Success story ofHarsh Singh/ Hyden Power P
Building a Vision for Healthcare
As Pristyn Care grew, Harsh and his team shifted their focus
from managing a clinic to creating a comprehensive healthcare platform. The
goal was to address systemic issues in healthcare delivery and provide a more
transparent, accessible service for patients. The team’s vision evolved as they
worked to understand and solve the problems faced by patients. Harsh’s
firsthand experience with the healthcare system informed the development of
Pristyn Care, ensuring that the platform would address real needs and improve
the overall patient experience.
Learning from Past Ventures
Harsh’s previous entrepreneurial experiences profoundly
influenced his approach to building Pristyn Care. He identified three key
lessons from his earlier ventures that he applied to his new company. First, he
recognized the importance of hiring an excellent early team without
compromises. Previous experiences had taught him that settling for less in team
quality could hinder a company’s success. Second, Harsh emphasized the need for
a solid revenue model from the start. Pristyn Care adopted a patient-pay model
from Day 1, focusing on unit economics to ensure financial viability. Third, he
chose to self-fund the business rather than seeking external capital, driven by
the belief that personal investment would foster a greater commitment to
success.
Fundraising Success
Mastering the Art of Fundraising
Harsh Singh’s achievements in fundraising are notable,
especially in the context of Indian startups. Pristyn Care has not only
attracted significant capital from prominent investors but has also achieved a
valuation of $1.4 billion in under four years. Fundraising, as Harsh points
out, is a skill that he has mastered through a meticulous approach.
Showcasing Strong Unit Economics
Harsh's strategy for raising capital involved showcasing
strong unit economics from the very beginning. This focus on financial health
and growth has been critical in attracting investors. His obsession with
demonstrating consistent growth—highlighting at least 30% monthly growth—has
been a cornerstone of his fundraising approach. Harsh's commitment to growth
and performance has made a compelling case for investors, showcasing Pristyn
Care as a high-potential business.
Impressive Expansion and Future Outlook
Since its inception in 2018, Pristyn Care has expanded
significantly. The company now partners with over 1,000 hospitals and more than
400 surgeons across 40 cities. With an impressive track record of conducting
over 100,000 surgeries annually, Pristyn Care has demonstrated its operational
capabilities and market impact.
Leveraging Founder Introductions
Another key aspect of Harsh’s fundraising strategy is
leveraging founder introductions rather than reaching out to venture
capitalists directly. This approach has led to smoother initial conversations
and has been a crucial factor in building relationships with investors. Today,
Pristyn Care benefits from inbound interest from investors, a testament to the
company’s success and market reputation.
Focus on Team Building
A significant factor in Pristyn Care’s success has been
Harsh’s focus on team building. He implemented a rigorous hiring process to
ensure that only the best talent joined the company. Harsh’s experience taught
him that the right team is crucial for building a successful business. His
commitment to assembling a strong team was evident in Pristyn Care’s rapid
growth and the company’s ability to execute its vision effectively. The
emphasis on hiring quality individuals and fostering a collaborative
environment played a pivotal role in the company’s achievements.
Operational Excellence at Scale
In the realm of technology investing, celebrating the
success of early-stage companies is a common practice, especially when these
companies make a significant impact on users' lives. However, in developing
countries like India, success is often driven by more than just technology; it
involves intricate operational processes and a dedicated team working
harmoniously to deliver a high-quality experience. This is particularly true
for Pristyn Care, where the stakes are exceptionally high given that they deal
with patients' lives.
Pristyn Care’s Growth and Impact
Under Harsh’s leadership, Pristyn Care has grown into a
prominent player in the healthcare sector. The platform’s success is a
testament to Harsh’s ability to apply his entrepreneurial learnings and adapt
his vision to meet the needs of patients. Pristyn Care’s impact on the
healthcare industry reflects Harsh’s dedication to improving healthcare
delivery and his commitment to solving real-world problems. The company’s
growth is a result of strategic planning, effective team building, and a clear
focus on addressing patient needs.
Looking Ahead
As Harsh Singh continues to lead Pristyn Care, his focus
remains on expanding the platform’s reach and enhancing its services. His
experiences as a repeat entrepreneur have equipped him with the skills and
insights necessary to drive future success. Harsh’s journey from previous
ventures to founding Pristyn Care underscores his resilience and adaptability
as an entrepreneur. With a strong team and a clear vision, Harsh is
well-positioned to continue making a significant impact in the healthcare
industry.
Timeline for Harsh Singh story
2010: Launched an electricity theft detection business.
2010-2015: Developed a restaurant-focused app modeled after
Groupon.
2015: Co-founded DeliverOye, a quick commerce hyperlocal
delivery service.
August 2010 - June 2012: Co-founded Hyden Power Private Ltd.
for data analytics in the power sector.
April 2012: Co-founded US Brands, focusing on a
location-based revenue prediction algorithm.
October 2012 - April 2015: Co-founded Whoopiee Technologies,
developing a discount app.
May 2015: Co-founded DeliverOye for on-demand delivery of
food, groceries, and medicines.
November 2017 - June 2018: Head of Strategy for Fintech
Products at MobiKwik, leading significant fintech projects.
2018: Co-founded Pristyn Care, a healthcare platform to
improve patient experience.
2024: Pristyn Care expanded to over 1,000 hospitals, 400
surgeons, and 40 cities.
